Pipeline by Stage
Closed Won by Month
Team Activity — Last 30 Days spike = sale closed
💡 Did You Know?
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✅ Recommended Action
📈 Marketing Tie-In
Team Performance
Rep Deals Pipeline Closed Won
Recent Activity
    Upcoming Tasks
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      👥
      Select a contact to view their profile
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      3-Month Overview
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      Activity Overview

      Team Breakdown
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      Activity Trend
      Activity Type Mix
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      Reports

      Month
      Year
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      Win / Loss Analysis

      12
      Deals Won
      Win rate: 63%
      7
      Deals Lost
      Avg deal size lost: $8,200
      $178k
      Revenue Won
      ↑ 22% vs Q1
      $57.4k
      Revenue Lost
      ↓ 8% vs Q1

      Why Deals Are Lost

      Went with competitor
      5
      Budget constraints
      3
      No decision made
      2
      Bad timing
      1

      Lost by Stage

      Proposal
      4
      Negotiation
      3
      Qualified
      1
      Lead
      0

      Win Rate by Rep

      M
      Mathias
      80%
      K
      Karsten
      60%
      M
      Marcus
      50%

      Win Rate by Sector

      Cardiology
      100%
      Imaging
      75%
      Walk-in clinic
      60%
      Physiotherapy
      50%

      Report Builder

      Available Fields
      Contacts
      Name
      Company
      City
      Stage
      Deals
      Deal Value
      Days in Pipeline
      Win/Loss
      Assigned Rep
      Finance
      Invoice Amount
      Payment Status
      Revenue Month
      Activity
      Call Count
      Email Count
      Last Activity
      Chart type:
      Group by:
      Fields:
      Deal Value ×
      Stage ×
      Assigned Rep ×
      + Drag fields here to add to report
      Deal Value by Stage — Q2 2026
      $28k
      Lead
      $34.5k
      Qualified
      $51.5k
      Proposal
      $69.5k
      Negotiation
      $38.7k
      Won

      Leaderboard

      This Month
      This Quarter
      All Time
      Sort by:
      Achievements
      Mathias — 12-day activity streak
      Mathias — $100k quarter milestone
      Karsten — 20+ calls in a month
      Karsten — <2h average response time
      Marcus — 50 notes logged
      This Week
      Team Calls58 / 80 target
      Emails Sent47 / 60 target
      Deals Closed5 / 8 target

      AI Meeting Notes

      Paste a call transcript or meeting notes
      Past Meeting Notes
      CR
      Capital Radiology — Discovery
      May 22, 2026 · 3 action items
      3
      NS
      NorthShore — Negotiation
      May 18, 2026 · 5 action items
      5
      K2
      K2K Physio — Proposal review
      May 10, 2026 · 2 action items
      2
      MK
      Medicentre Kanata — Kickoff
      Apr 28, 2026 · 4 action items
      4

      Smart Task Suggestions

      AI-powered recommendations based on deal stage & last activity
      Click Generate Suggestions to get AI-powered next-action recommendations based on your current pipeline.

      Configure your AI provider in White-label → AI Integration first.

      Mobile View

      Quick-capture optimized for field use on phones
      9:41●●● 5G
      Quick Capture
      M
      Log a Call
      Record call notes instantly
      Add a Note
      Capture meeting insights
      Voice Note
      Speak — AI transcribes it
      Book Meeting
      Share your booking link
      Recent Contacts
      CR
      Capital Radiology
      Called 2h ago
      K2
      K2K Physiotherapy
      Note yesterday
      NS
      NorthShore Health
      Email Jun 1
      Capture
      Contacts
      Pipeline
      Messages

      Designed for the field

      Sales reps can log calls, add notes, book meetings and send messages with large tap targets — no squinting at a full dashboard on the road.

      Voice-to-Note
      Speak your notes after a meeting — Claude transcribes and summarises automatically, then logs it to the contact.
      Location-aware
      Nearby contacts surface at the top — useful when visiting a clinic and needing to quickly pull up a record.
      Offline-ready
      Capture notes without signal — they sync automatically when you reconnect.

      AI Email Writer

      Select Contact
      CR
      Capital Radiology
      Proposal · $42,000
      OH
      Ottawa Heart Inst.
      Negotiation · $31,500
      NS
      NorthShore Health
      Qualified · $18,000
      PM
      Prairie Med Group
      Won · $28,400
      VE
      Valley Eye Clinic
      Lead · $12,000
      MK
      Medicentre Kanata
      Proposal · $19,800
      HB
      HealthBridge Labs
      Won · $51,200
      Contact
      Capital Radiology
      Stage
      Proposal
      Deal Value
      $42,000
      Rep
      Mathias
      Sector
      Medical Imaging · Ottawa
      Email Type
      Tone
      Length
      Additional Context (optional)
      ✉️
      Select a contact and click Generate
      Claude will use the deal stage, sector, and conversation history to craft a personalised email.
      Recent AI Emails
      ✉️
      Capital Radiology — Follow-up
      Today · Professional · Sent ✓
      ✉️
      Ottawa Heart Inst. — Proposal Send
      Jun 2 · Warm · Sent ✓
      ✉️
      NorthShore — Check-in
      Jun 1 · Urgent · Draft
      ✉️
      Valley Eye Clinic — Cold Outreach
      May 28 · Professional · Sent ✓
      ✉️
      HealthBridge — Renewal Prompt
      May 25 · Concise · Sent ✓
      Tips
      Follow-ups sent 3–5 days after a proposal have 32% higher open rates.
      Tuesday–Thursday 9–11am gets the best reply rates for healthcare decision-makers.
      Adding a specific next step (e.g. "are you free Thursday?") doubles response rate.
      Mentioning a compliance deadline increases urgency without being pushy.

      Conversation Summarizer

      Conversation Type
      Paste Conversation
      Link to contact (optional):
      Recent Summaries
      📧
      Capital Radiology — Email Thread
      Today · Logged · Stage → Negotiation
      📞
      NorthShore — Call Transcript
      Jun 2 · 3 actions created
      💬
      Valley Eye Clinic — WhatsApp
      May 31 · Logged
      🎟
      Medicentre — Support Ticket
      May 29 · Logged · Priority ↑
      What gets extracted
      🎯Topic & outcome — what was discussed and where things landed
      😊Sentiment — positive, neutral, or at-risk signals
      📋CRM field updates — stage, next step, deal value changes
      Action items — assigned to reps with due dates
      📥One-click log — saves summary as a contact activity
      💡 Pro tip
      Forward emails directly to log@seculogica.com with the contact's CRM ID in the subject — they'll be auto-summarized and logged without opening the app.

      Churn Risk Alerts

      Workflow Builder

      Drag to add
      Triggers
      Deal stage changes
      When stage moves to…
      New contact created
      On any new contact
      Quote accepted
      When status = Accepted
      Invoice overdue
      Past due date
      Conditions
      Deal value check
      If value is > / < amount
      Contact has tag
      Tag = VIP, HIPAA…
      Actions
      Create task
      Assign to rep + due date
      Send email
      From template or custom
      Notify team
      In-app or Slack push
      Wait / Delay
      X hours / days / weeks
      Move stage
      Advance or revert deal
      Trigger
      Deal moves to Proposal
      Any deal · Any rep · Any value
      Condition
      Deal value > $10,000?
      Split path: High value vs standard
      YES
      Action
      Assign to Mathias
      Task: "Send high-value proposal" · Due 48h
      Email
      Send proposal email
      Template: "High-Value Proposal" + PDF
      NO
      Action
      Round-robin assign
      Task: "Send standard proposal" · Due 72h
      Delay
      Wait 3 days
      Then check if quote was sent
      Saved Workflows 3 active
      Proposal Auto-Assign
      Trigger: Stage → Proposal · 2 branches
      ActiveRan 14× this month
      Win Celebration
      Trigger: Stage → Won · Notify + task
      ActiveRan 5× this month
      New Lead Welcome
      Trigger: Contact created · Email sequence
      ActiveRan 31× this month
      Stale Deal Nudge
      Trigger: 7 days no activity · Remind rep
      Inactive
      Invoice Overdue Alert
      Trigger: Invoice past due · Email + task
      ActiveRan 2× this month

      Round-Robin Lead Assignment

      Assignment Queue — Who's Next?

      Auto-mode:
      K
      Karsten
      5 leads this week · Last assigned 4h ago
      Leads this week5
      Next Up
      M
      Marcus Steinbock
      5 leads this week · Last assigned 1h ago
      Leads this week5
      M
      Mathias
      10 leads this week · Last assigned 30m ago
      Leads this week10 ×2
      Double weight

      Assignment Rules

      Route by geography
      Ottawa leads → Mathias · Saskatoon leads → Marcus
      High-value override
      Deals > $20k always assigned to Mathias first
      Sector specialisation
      Cardiology / Imaging → Karsten · General practice → Marcus
      Load balancing
      Skip a rep if they have 5+ open deals
      Recent Assignments
      Ontario Health Unit → Karsten
      Today, 9:02 am · Auto-assigned
      Westside Family Health → Mathias
      Today, 8:44 am · High-value rule
      Valley Eye Clinic → Marcus
      Yesterday, 3:10 pm · Auto-assigned
      Prairie Med Group → Karsten
      Yesterday, 1:22 pm · Geography rule
      HealthBridge Labs → Mathias
      Jun 1 · High-value rule ($29k)
      This Week
      Mathias10 leads
      Karsten5 leads
      Marcus5 leads

      Onboarding Checklists

      Active Onboardings (6)
      Capital Radiology 67%
      8 / 12 steps done · Rep: Mathias
      Ottawa Heart Inst. 33%
      4 / 12 steps done · Rep: Karsten
      Medicentre Kanata 50%
      6 / 12 steps done · Rep: Marcus
      NorthShore Health 17%
      2 / 12 steps done · Rep: Mathias · ⚠️ Stalled
      Prairie Med Group 83%
      10 / 12 steps done · Rep: Karsten
      Valley Eye Clinic 25%
      3 / 12 steps done · Rep: Marcus

      Capital Radiology — Onboarding

      Started May 20, 2026 · Target go-live: Jun 20, 2026 · Rep: Mathias
      8
      Completed
      2
      In Progress
      2
      Pending
      Phase 1 — Setup & Welcome
      Send welcome email & intro package
      Done May 21 · Mathias
      Done
      Schedule kickoff call
      Done May 22 · Mathias
      Done
      Kickoff call held — notes filed
      Done May 26 · Mathias
      Done
      Phase 2 — Technical Setup
      Deliver login credentials
      Done May 27 · Mathias
      Done
      Configure firewall & network access
      Done May 29 · Mathias
      Done
      Install & verify endpoint agents
      In progress · Due Jun 6 · Mathias
      Active
      Phase 3 — Training
      Admin user training — Session 1
      Done Jun 1 · Karsten
      Done
      End-user training — Session 2
      Done Jun 3 · Karsten
      Done
      Security awareness walkthrough
      In progress · Due Jun 10 · Karsten
      Active
      Phase 4 — Go-Live
      Final security audit sign-off
      Not started · Due Jun 17 · Mathias
      Pending
      Go-live & handover to support
      Not started · Due Jun 20 · Mathias
      Pending

      NPS Surveys

      Net Promoter Score — measures client loyalty by asking how likely they are to recommend Seculogica, on a scale of 0–10.
      72
      NPS SCORE
      62%
      Promoters (9–10)
      18 responses
      28%
      Passives (7–8)
      8 responses
      10%
      Detractors (0–6)
      3 responses
      Score Distribution
      0
      1
      2
      3
      4
      5
      6
      7
      8
      9
      10
      ■ Detractors ■ Passives ■ Promoters
      Recent Responses
      10
      Capital Radiology
      Jun 2, 2026 · Promoter
      Promoter
      "Seculogica has been outstanding — responsive, knowledgeable, and the security posture improvement has been measurable. Highly recommend."
      9
      Prairie Med Group
      Jun 1, 2026 · Promoter
      Promoter
      "The team is proactive and transparent. Onboarding went smoothly and we feel much more secure now."
      7
      Ottawa Heart Inst.
      May 28, 2026 · Passive
      Passive
      "Good service overall. Response times could be faster on low-priority tickets."
      5
      NorthShore Health
      May 25, 2026 · Detractor
      Detractor
      "Onboarding has taken longer than expected. Communication gaps during setup phase."
      10
      Valley Eye Clinic
      May 20, 2026 · Promoter
      Promoter
      "Excellent. Their team explained everything clearly and we felt supported throughout."
      Survey Schedule
      30-day post close-won
      Auto-send 30 days after deal won
      90-day check-in
      Quarterly satisfaction pulse
      Annual renewal survey
      30 days before contract renewal
      Detractor auto-alert
      Notify rep if score ≤ 6
      NPS Trend
      Q3'25
      Q4'25
      Q1'26
      Q2'26
      Q3 2025: 54
      Q4 2025: 61
      Q1 2026: 68
      Q2 2026: 72 ↑
      Pending Surveys
      Medicentre Kanata
      Jun 10 · 30-day post close
      Pending
      Ottawa Heart Inst.
      Jun 15 · 30-day post close
      Pending
      HealthBridge Labs
      Jul 1 · 90-day check-in
      Pending

      Auto-Reminders

      Send reminder emails for overdue tasks and unpaid invoices
      Overdue Tasks
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      Overdue Invoices
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      Reminder Rules
      Overdue task reminders
      Email task owner when a task is past due
      Overdue invoice reminders
      Notify assigned rep when invoice is past due
      Churn risk digest
      Daily email if any contacts reach high churn score

      Renewal Tracking

      Data Export

      1 — Choose Data Source
      Contacts
      235 records
      Deals / Pipeline
      47 records
      Invoices
      128 records
      Quotes
      84 records
      Activities
      1,840 records
      Audit Log
      3,210 events
      NPS Responses
      29 responses
      Renewal Contracts
      18 contracts
      2 — Select Columns
      Select all
      Company Name
      City
      Province / State
      Country
      Phone
      Email
      Website
      Deal Stage
      Assigned Rep
      EMR System
      Compliance Level
      Contract Value
      Renewal Date
      Staff Count
      Tags
      Last Activity Date
      Created Date
      3 — Filters & Format
      Export Format
      Preview: 9 columns × 235 rows · ~42 KB CSV
      Schedule Recurring Export
      Export History
      Contacts — Full
      Today 9:20 am · CSV · 235 rows · Mathias
      Invoices — Q2 2026
      Jun 1, 8:00 am · CSV · 54 rows · Scheduled
      Pipeline Report — May
      May 26 11:20 am · PDF · Mathias
      Quotes — All Time
      May 15, 2:10 pm · Excel · 84 rows · Karsten
      Audit Log — April
      May 2, 6:00 am · CSV · 1,240 events · Scheduled
      NPS Responses — Q1
      Apr 3, 9:14 am · CSV · 22 responses · Mathias
      Active Schedules
      Contacts — Weekly Mon 7amActive
      Invoices — Monthly 1stActive
      Audit Log — Monthly 1stActive

      Audit Log

      Tamper-proof

      GDPR & Privacy Tools

      Contacts who have submitted a Right-to-Erasure (Article 17 GDPR) request. Accept to permanently anonymize all their data.
      NorthShore Health — Dr. Patricia Lee
      Submitted Jun 2, 2026 via seculogica.com/delete-request · Email: patricia.lee@northshorehealth.ca
      Data to be removed: contact record + all activities. Invoice amounts kept for accounting with contact reference cleared.
      Pending — 2 days left
      Anonymous Lead #328
      Submitted May 29, 2026 via web portal · Contact has no name on file
      Data to be removed: 1 contact record, 0 activities, 0 invoices.
      Pending — 6 days left
      GDPR Response SLA: Requests must be fulfilled within 30 days. Both requests above are within the window.
      Email Opt-outs (14)
      NorthShore HealthMar 14Unsubscribed
      K2K PhysiotherapyFeb 2Unsubscribed
      Westgrove DentalJan 18Manual
      + 11 more · Show all
      SMS Opt-outs (6)
      Valley Eye ClinicApr 5STOP reply
      Ontario Health UnitMar 28STOP reply
      + 4 more · Show all
      Contacts permanently removed via GDPR erasure. Do not re-create or re-contact these individuals.
      Contact NameEmailReasonDate Added
      Loading…
      🔒 Data Retention Rules
      Retain contact data for
      years after last activity
      Auto-delete after retention period
      Permanently removes contact + all data
      GDPR right-to-erasure self-serve
      Contacts can request deletion via link
      Anonymize exports after retention
      Strip names, keep aggregate data
      Consent renewal reminders
      Email contacts 60 days before expiry
      🧑‍⚖️ DPA & Compliance Status
      🇪🇺
      GDPR (EU)
      DPO: Mathias · DPA signed: Jan 2026
      ✓ Compliant
      🇨🇦
      PIPEDA (Canada)
      Privacy officer: Mathias · Last audit: Jan 2026
      ✓ Compliant
      🇺🇸
      HIPAA (USA)
      BAA on file · Last audit: Mar 2026
      ✓ Compliant
      ISO
      ISO 27001
      Certification renewal: Sep 2026
      ⚠ Renewal due

      Custom Fields

      Custom fields appear on every contact profile. Values are searchable, filterable, and included in CSV exports. Drag to reorder.
      TypeField NameRequiredUsedVisible
      Text
      EMR System
      e.g. Meditech, OSCAR, Accuro — used on 142 contacts
      Optional 142 All roles
      Dropdown
      Compliance Level
      Options: HIPAA / PIPEDA / GDPR / ISO 27001 — used on 198 contacts
      Optional 198 All roles
      Currency
      Contract Value
      Annual contract amount in CAD — used on 87 contacts
      Required 87 All roles
      Date
      Renewal Date
      Annual contract renewal — used on 87 contacts
      Optional 87 All roles
      Number
      Staff Count
      Total employees at location — used on 201 contacts
      Optional 201 All roles
      Checkbox
      HIPAA-covered Entity
      Is this contact subject to HIPAA? — used on 156 contacts
      Optional 156 Admin+
      URL
      Client Portal Link
      Direct link to their onboarding portal — used on 31 contacts
      Optional 31 All roles
      Multi-select
      Certifications Held
      ISO / SOC2 / HITRUST / PCI — used on 44 contacts
      Optional 44 Admin+
      Add New Field
      Required field
      Must be filled before saving
      8 custom fields on Contacts · 4 on Deals · 3 on Companies

      Fields are automatically included in CSV exports and searchable in the contact list.

      Custom Deal Stages

      Drag stages to reorder · Click a name to rename · Win probability affects weighted pipeline forecast.
      ColourStage NameWin Prob %DealsAutomations
      % 14 2 rules
      % 8 1 rule
      % 6 3 rules
      % 4 0 rules
      % 12 4 rules
      % 7 2 rules
      %
      Pipeline Preview
      14
      Lead
      8
      Qualified
      6
      Proposal
      4
      Negotiation
      12
      Won
      7
      Lost
      Weighted Forecast
      Lead (10%)14 × avg $14k = $19,600
      Qualified (30%)8 × avg $18k = $43,200
      Proposal (50%)6 × avg $22k = $66,000
      Negotiation (80%)4 × avg $28k = $89,600
      Total Weighted$218,400
      Tip: Renaming a stage updates it everywhere — pipeline view, reports, automations, and exports — instantly.

      White-label Mode

      White-label enabled:
      Client Profiles
      CR
      Capital Radiology
      Custom logo · Custom colour
      OH
      Ottawa Heart Inst.
      Default Seculogica branding
      HB
      HealthBridge Labs
      Custom colour only
      PM
      Prairie Med Group
      Default branding
      ✨ White-label mode hides all Seculogica branding from the selected client's portal, invoices, quotes, and emails — replacing it with their own (or your agency's) identity.
      App Branding — Your Logo
      Click to upload logo
      PNG · JPG · SVG — max 2 MB
      App header Favicon Login screen
      AI Integration
      Provider + API key are stored securely on the server. The key is never sent back to the browser. Used by AI Meeting Notes to generate real summaries.
      🏢 Identity — Capital Radiology
      Apply White-label To
      Client Portal (login & dashboard)
      Invoice PDFs & email headers
      Quote PDFs & email headers
      Outgoing email footer
      Onboarding checklist emails
      NPS survey emails
      Preview Enabled
      Capital Radiology Solutions
      Dashboard
      My Invoices
      Documents
      Support
      Welcome back, Dr. Chen 👋
      2
      Open invoices
      67%
      Onboarding
      Invoice Preview
      Capital Radiology Solutions
      INVOICE #INV-0048
      Compliance Package$42,000
      Total Due$42,000 CAD
      Seculogica branding is hidden from all documents for this client. Their portal shows your agency name and colours throughout.

      Email Sync

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      Messaging

      All
      SMS
      WhatsApp
      Unread